Shamed: Banshee Motorsport

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dave5526
Posts: 471
Joined: Sat May 03, 2008 10:33 am
Location: Shropshire

Shamed: Banshee Motorsport

Post by dave5526 »

Been really patient with these guys but had enough now. Placed an order in May for a gear knob, steering wheel and handbrake handle. Didn't receive or hear anything for over a week so phoned them, no answer. Emailed and got no response but had a message on my answering machine the next day saying their shipment was delayed. Tried phoning and emailing again with no success, then out of the blue the gear knob shows up at the start of june and the delivery note marked "to follow" on the steering wheel and handbrake handle. Not heard or seen anything since.

Phone just rings and rings, sent about 7 emails with no response over the last couple of months.

Now given up and gone to my credit card company to try and get my money back. Shockingly bad service and I strongly recommend nobody uses them, it's like they think if they ignore me I'll just go away and they can keep my money.

Got their address so if I dont get my money back through the chargeback I'll be paying them a visit.
RST
Posts: 2891
Joined: Fri Dec 29, 2006 1:02 pm
Location: Inverness, Scotland

Re: Shamed: Banshee Motorsport

Post by RST »

Dave, I had trouble trying to get an order from them before about a year ago. Unfortunately the trader feedback section wasn't set-up then. I couldn't recommend them. I never got all my parts (sent back what I did get -which wasn't what I'd ordered anyway) and it took quite a few weeks to get my money back from them. They didn't seem to be bothered at from what I can remember.

Bad luck mate.
dave5526
Posts: 471
Joined: Sat May 03, 2008 10:33 am
Location: Shropshire

Re: Shamed: Banshee Motorsport

Post by dave5526 »

Just a quick update, finally got round to chasing up my credit card company, they are sending a disclaimer for me to sign and then I will get my money back within 7-10 days :D

So I will have gotten the gearknob (worth £40) for free, serves them right for being c*nts. Been trying to get in touch with banshee during the whole process and nothing, cannot stress enough DO NO USE THEM!!
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