Olbermotive in Hamilton

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malcster
Posts: 207
Joined: Thu Jan 08, 2009 12:49 pm

Re: Olbermotive in Hamilton

Post by malcster »

I thought I would share my experience with Olbermotive in Hamilton, near Glasgow.
Apologies for the length of this post.

After stories on the hassles of fitting a decat to the MR2, I decided to have a garage do the work (which I rarely do). I also had a small bit of welding needed on a pipe leading to the backbox.

I went to Olbermotive on recommendation, and due to the fact that there is, unfortunately, a distinct lack of MR2 Specialists in Scotland. There are plenty of local garages in Edinburgh, but I decided to travel ~40 miles for the sake of a place that knows their way around the SW20.

I drove through, left the car at the garage, and was given a lift to the station to spend the day in town, which I thought was very nice. On receiving a phone call telling me that the car was ready, I was again picked up from the station and brought back to the garage, again very nice gesture.

I drove the car home along the motorway; once I came off the motorway, nearing home, I noticed the temperature gauge rising past normal operating temperature at quite an alarming rate. I pulled over, looked underneath and was greeted by a stream of boiling water pouring out from under the car.

After letting it cool, and filling it back up, I nursed it home.

The next morning I jacked the car up to see if I could spot where it was coming from, and there was my mid section undertray flapping around missing bolts. There was also no rear undertray on the car at all.

The leak was indeed up beside the new decat (the oil cooler section of the oil filter housing). I attempted to tighten the loose bolt up, but it just kept spinning. I then removed the stud to find it had the thread stripped. After replacing the stud with a nut and bolt, I tightened it up. Strangely it was still dripping, just not as much. I then managed to fill the car back up with water and as I was doing so I noticed something different about the engine bay. Couldn't quite put my finger on it though. Maybe it was nothing.

I called Olie, and suggested I bring it through, as the gasket was perhaps not sealing as it should. He said that it was indeed a part he would have had to move to fit the decat, and something must be wrong. I turned the boost controller right down to run only actuator pressure as a safety precaution, reset the peak boost reading, and nursed the car to work with a boot full of water bottles so that I could then drive it the ~40 miles to Olbermotive without it overheating.

In the afternoon I went to fill it back up with water, and again I was sure there was something not quite right about the engine bay layout. Then it struck me, there was no cross-bar strut brace. And indeed, the two rear struts were being held to the car with one solitary bolt. Dodgy.

I then called Olie up to ask him about the brace and the undertray, and he told me they were both through there at his garage. I drove the car back through, slightly hacked off to say the least, cooling it down and topping it up as needed.

The next afternoon Ollie told me that the car was finished, and that he would bring it through for me at night (which was a very nice gesture). When he did (an hour earlier than he said - again very nice) I quickly checked it over, strut brace was back as it should be, and so was the undertray. I let it run on idle for a while, and thankfully no leaks were to be seen.

Ok, I was happy. He said that the gasket at the point of the leak was missing, so can only assume he hadn’t put it back in. He mentioned that one of the drop links may be away due to a knocking over bumps, which I had heard before and was planning to get done at some point. He also said that he thought it sounded as if it had a boost leak somewhere though, which was news to me, but again something I may have missed, I am not the MR2 specialist.

The next day I finally got a chance to drive the car, with the boost still set to actuator pressure, checking my peak boost (reset on switching back to actuator pressure when the water leak was found) it read 0.52bar - which is healthy as it should be.

After driving the car to operating temperature I opened it up a little, and checked my Boost Gauge - 0.4 bar. I then switched my boost controller to current boost reading to double check this figure, and wound it up again - 0.41 bar. I switched back to peak to make sure I wasn't seeing things; there it was, stored from the day I took it back through to Olbermotive at 0.52 bar. So, I have now developed a boost leak of 0.11bar.

Oh, and a nice big score across my nice new TRD gear knob.

…and this from an MR2 Specialist.

Not impressed.
1992 MR2 Turbo GT-S
1/4 Mile Best: 14.30s
OlberJ
Posts: 511
Joined: Thu Feb 09, 2006 11:26 pm
Location: Hamilton near Glasgow
Contact:

Re: Olbermotive in Hamilton

Post by OlberJ »

Hi Malcolm, i'm sorry you felt you have had to post this here but it is your right to do so. I thought you may have said something to me yourself 1st when i spoke to you only this morning.

Just a couple of points i feel i should raise.

As you mentioned, the cross brace was left off and 2 of the rear under trays. I apologise fully for this, as i did at the time, and can only put it down to being in a rush to get it finished and back to you the same day. The reason of the rush, as you know was having to fit a rev3 de-cat pipe to an earlier engine, even though you assured me it was the correct downpipe, you weren't to know this but that's why it took so long. Again, i apologise for leaving these items off your car.

If you look carefully at your strut tops you will notice a 3rd nut securing the strut top, so they were actually on with 2 nuts. Agreed not perfect, but not as "dodgy" as you may feel. I'm writing this for your own piece of mind too in case you were not aware of it. Again, this does not effect the fact the brace should have been replaced.

The car did not leak coolant on the ramp or while it was sitting outside the workshop, if it had done i would not have handed it back to you until it was fixed.

As soon as you told me it had a problem i took the car back from you as quickly as i could get the replacement gasket and brought it back to you that night. No charge for any of this work or replacing the coolant and i moved other work to accommodate this, hoping to see you back on the road as quickly as possible.

The hole for the stud was not stripped of threads, it simply needed the correct sized bolt inserted, the one you had nut and bolted was too small. You can replace that bolt with a stud and nut if you so wish but the bolt will hold just fine.

When i dropped the car off to you i mentioned the problems as above to try and help you out.

While the car was with me i fitted your down pipe, removed the rear valance section and welded up the "blow" in your exhaust, which had actually snapped clean off from the flange. I only charged you 2 hours labour for fitting the de-cat pipe.

When i spoke to you this morning and you asked where the leak was coming from, i advised you to check the pipes on the boost controller and anything on the turbo/intake side of the engine. The only part of that which was moved by myself was the top inter cooler pipes.

If you follow my advice and check these things you will find your boost leak.

If you wish to, you can call me and i'll be happy to help you with the problem.

Also if you would like to send me a photo of the TRD knob that you believe i have scratched then we can take that further too.

Again, i'm sorry you feel you had to post this here when you hadn't mentioned the latter 2 of these issues to me in person or on the phone, as far as i was aware you were happy to check the things i mentioned to solve the boost leak.


Regards,
Olie
www.OlberMOTIVE.com - Central Scotlands answer to your Mr2 needs.
malcster
Posts: 207
Joined: Thu Jan 08, 2009 12:49 pm

Re: Olbermotive in Hamilton

Post by malcster »

Some fair points there.

I just felt that the combination of all these issues warranted my experience to be voiced. At the end of the day it has resulted in a loss of time and money, and could have caused more serious damage to the car had I not spotted the engine temp rising and managed to pull over.

I don't think at any point there was a time constraint put on the job. I did say initially that I would have been happy to leave the car as long as necessary.

The cost of labour was not an issue really, that aside it was as you say, very cheap, which is good.
But this was not the reason I took to car to yourself. It was more the experience with the car, and recommendation of quality work.

I am not the type of person who enjoys complaining, in fact I hate having to do it. This was my experience with the company; I will leave it at that.
1992 MR2 Turbo GT-S
1/4 Mile Best: 14.30s
OlberJ
Posts: 511
Joined: Thu Feb 09, 2006 11:26 pm
Location: Hamilton near Glasgow
Contact:

Re: Olbermotive in Hamilton

Post by OlberJ »

Thank you for being considerate with your reply and i hope we can resolve your boost leak issue quickly.

Again, if you wish to contact me directly i'll happily go through with you what is needed to be checked.
www.OlberMOTIVE.com - Central Scotlands answer to your Mr2 needs.
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