Ok.
As expected there are the usual responses from the pals of 3S that are calling a bad job good in the face of all photographic evidence to the contrary.
Anybody that is unbiased and has a bit of common sense can look at some of those pictures and say that the quality of workmanship is bad, budget job or not.
As far as I'm concerned, anybody that wants to hide behind the same old rhetoric of
"you payed for a cheap job and that's what you got" while completely ignoring the glaringly obvious bad workmanship needs to get a reality check.
As I have said plenty of times already, I was at no point informed that this job was going to be done on a budget.
Fact.
I was at no point made aware of, or given the option of being able to spend more money to have a more thorough job done.
Fact.
Even though I'm not a mechanic and did not know that fitting a CC for
£200 meant it would be a budget job, it seems that I was expected to know this in advance and the onus was on me to request a more thorough job.
Well I'm so very sorry for not being an expert in knowing how long it would take to fit the CC and not realising that
£200 would result in it being thrown at the car as opposed to being done properly.
That's why I took the car to 3S in the first place.
They are the one's that are supposed to be the experts, not me, and I expect to be advised of all my options by someone who calls himself a specialist.
If a more thorough service was available then it should have at least been offered to me.
How am I supposed to know that a service exists if nobody tells me about it? I believe that I should have been made aware of the kind of finish I would get for
£200, that way there is no comeback later.
You pay your money and you take your choice.
Well I paid the money but I never got the choice.
Aside from the arguement about this being a budget job there are still a few fundamental problems with the workmanship that can't be overlooked or explained away as a result of it being on a budget although the blind disciples of 3S seem to think this is normal and perfectly acceptable and that I should be happy with it.
WTF?! I expect crucial things such as welding and wiring to be fitted to an acceptable standard regardless of budget and I think that most sensible people would agree with that.
3S Service Centre wrote:So here lies the problem.
"and wanted
/ was expecting a top quality job as a starting point for the big power mods I'm planning later in the year"
"You talk about doing the work on a shoe string, buying into a budget deal and a cheap deal.
Where did it say that in the affiliates section? I don't recall seeing the advert saying CC's fitted on a shoe string budget? As far as I knew all the work you did was to the same standard.
"
"What has really annoyed me about all this is that there are certain areas where you have taken shortcuts that has let the work down"
Clearly you expected me to spend the same time on this than someone paying
£280 for fitting alone, you are very confused if you think you get a top qaulity fit of part that dont belong on a car for 3 hours labour time.
What you was expecting and what you payed for were a world apart, if you were expecting a top quality finish on tesco money you could have disscussed it with me and i would have been very clear that its not possible.
When you have certain bits changed to your liking, the bill you recieve will reflect the time spent on the job, only atleast the next guy will have the pleasure of being able to roll you car onto some ramps.
The
£300 you payed upfront was for the bulk of the parts, I purchased the bits from here and the pipework was terrible and made up from bathroom bits, so i didnt give it to you, I replaced it with quality material.
£300 I asked for upfront is for the bulk of the hardware, where do you think the other bits come from, coolant for example
?? just falls into the hole, no! someone has to pay for it.
You bought cheap and got cheap its obvious.
There is no needs for big signs to make that clear.
Nothing has failed, the fit works and nothing has fallen out, this is simply a case of you not liking the quality of finish which is because you bought cheap,
You have made loads of assumptions, it might fall apart etc.
The welds are not pretty by any stretch but they willnot fail you are just looking at them and guessing they
(might)
You have a working system installed on a shoe string, it has not failed, nothing bad has happened, the problem is its not finished to the standard you prefer, thats because you bought into a cheap deal.
You slate me here, then ask about the fitting of parts???????
For every normal person, they ask before feeling it acceptable to comment.
Your not happy, ok, I am 100% sure this is because you think you get Lexus deals for skoda money.
The pictures show a quick cheap install what you payed for.
The people that payed sensible money for
a quality job know what we can do.
"Clearly you expected me to spend the same time on this than someone paying £280 for fitting alone, you are very confused if you think you get a top qaulity fit of part that dont belong on a car for 3 hours labour time"
You've already said in an earlier post that I got 7 hours work so in actual fact you did spend the same time on it as someone paying
£280 for fitting alone.
Yes I'm very confused as you seem to be saying that I paid for 3 hours labour time yet you did in actual fact spend 7 hours working on the car? So for 7 hours of work that you did on my car that someone else would pay
£280 for in actual fact still gave me a crap job? Or are you saying that even though you spent 7 hours on the car you intentionally did a crap job because I was only paying for 3 hours labour time?
(in fact you quoted me
£200 labour but we'll get to that shortly).
I'm very confused!
"What you was expecting and what you payed for were a world apart, if you were expecting a top quality finish on tesco money you could have disscussed it with me and i would have been very clear that its not possible."
Still confused.
You spent 7 hours working on the car.
As I've already said a number of times it's your job as a specialist to advise me, the consumer, of the options available to me.
I don't know that
£200 labour is Tesco money for fitting a CC and it's wrong of you to make the assumption that I should.
You could, and should, have discusssed it with me.
"The £300 you payed upfront was for the bulk of the parts, I purchased the bits from here and the pipework was terrible and made up from bathroom bits, so i didnt give it to you, I replaced it with quality material."
"£300 I asked for upfront is for the bulk of the hardware, where do you think the other bits come from, coolant for example ?? just falls into the hole, no! someone has to pay for it."
You quoted me
£300 for the parts.
If what you received wasn't up to the job you should have either taken it up with the person you got the parts from or spoken to me about it to re-negotiate the price due to the increase in cost to you.
Trying to absorb your loss on parts by taking the extra cost out of the standard of the labour is not on.
Changing your wording after the job has been done to
"£300 I asked is for the bulk of the hardware" gives you a loophole that implies I am expected to pay for any increase in the cost of the parts that you've had to pay for.
You gave me a quote for parts, not bulk of parts, and you have to stick to it.
Surely as a businessman you should be aware of this?
You're also making a big deal out of not being able to get my car up on the ramps and how much time you spent trying.
You saw the car when it was dropped off and saw the bodykit.
In the end you telephoned me asking for permission to cut holes in my sideskirts that would allow you to get it on the ramps.
I never asked you to spend ages on it trying to get it in the air.
Why didn't you call earlier? Funny that my usual garage hasn't ever had any problems getting it onto ramps with that bodykit.
"You bought cheap and got cheap it's obvious".
Err hello? Didn't you just say that you replaced parts with quality material.
You also mention in an earlier post that you were amazed at the quality of the core itself.
What exactly is it that I bought cheap? Your quality workmanship?
"There is no needs for big signs to make that clear"
Sorry but I disagree.
If you are prepared to turn out wiring, welding, kinked pipes etc and general fit to that standard and call it acceptable then I think that other people have a right to know the sort of workmanship they can expect when dealing with you.
Regardless of budget, there's no arguement you can make that will justify the poor quality of some of your work.
"Nothing has failed, the fit works and nothing has fallen out, this is simply a case of you not liking the quality of finish which is because you bought cheap"
Your work has been inspected by a completely unbiased, qualified and professional mechanic.
His words to me were that he's never said FFS so many times in 20 minutes when looking at your work.
His professional opinion is that if left the way it is there is a high risk of welding failures, electrical problems and water leaks.
I've made no assumption about things falling apart or welds failing.
It's coming from someone who is qualified to make that judgement.
Nothing has fallen out or failed but it's more a case of when, not if.
I wont be waiting for this to happen and everything that you did to my car is in the process of being changed at further cost to me.
Any failures resulting from these changes will then be my problem to deal with and not yours.
I'm not slating you as you put it.
You've done a poor job and I'm not the only person to think that's the case.
Neither am I the only person to have given you a bad report on this forum.
Credit where credit is due.
If I was happy with your work I would be singing your praises.
If I felt it was mediocre I would say nothing.
I feel that you have given me a standard of workmanship that is far below what any normal person would expect, regardless of the budget, and I have simply posted about this experience.
I would rather have spoken to you about this before posting but from a previous telephone conversation with you I find you to be very defensive and not at all receptive when it comes to questioning your work.
For that reason I felt you to be unapproachable directly about any of this.
None of this is personal, it's business.
You are in business and as a businessman you need to be able to deal with criticism.
It would seem clear from some of your responses that you struggle to do this.
It's not my intention to poison your name or try to make you look bad but this is a free country and I'm entitled to an opinion, as are you and every other person on this forum.
I think that the majority of people that read this thread who are unbiased will agree with some, if not all, of the things I'm unhappy about.
Also seems a bit funny that a load of posts have suddenly appeared in Trader Feedback praising your work.
Been calling in a few favours perhaps?
yeah right
