

Here are the before vids.


http://www.youtube.com/watch?v=muLiAnOWlNE
http://www.youtube.com/watch?v=m-mAPdES2U4
http://www.youtube.com/watch?v=fxxPbeoinjI

Basically i was not happy with the engine from day 1.

I contacted him to state the problems which were excessive mechanical noise from the top end and smoke plus high oil use, none of which was evident on my previous engine which had a worn small end that failed.

Before the transplant my turbo was strong and smooth with no smoke



After GTSCHRIS had took my car he said to me the smoke was coming from my turbo and the noise was from the manifold.

He then swapped my turbo with his, manifold with his and cat with his.

Started it up after a 200mile trip to collect it and it was exactly the same.

Even stood next to the car with the knocking and the smoke, he said


Then he admitted it was smoking but from overfueling.

Now he is saying the smoke is from the engine because my turbo leaked oil and caused an oil shortage causing top and bottom end noise!!!!????
At no point did he ask for any payment and even offered a full refund if we sent him the engine back.

Also offered to fit another engine fitted with a CT20b turbo if we paid for the better turbo


He then took it down the road and back followed by a plume of smoke and came back now with a low end knock.

He said,


At this point i'd had enough.

Eventually i said i needed the car so wasn't going home without it and would see him in court as his excuses were becoming erratic and my wife was becoming upset.


We then set off and had gone 200 yards when i noticed a hissing from behind me, popped the bonnet and the intercooler pipe was off.

Turned around and went back to his scrapyard.


Tried calling but went to answerphone.

So we were stuck in an industrial estate with no tools and disconnected pipes.


Towed the MR2 most of the way back until i got hold of some tools at the services, fitted the pipe and set off, down the A1 the clutch failed.

Pumped the pedal and got it back after a while but is now really soft and slack feeling.

Drove the last 80 miles and oil has gone from full to just above low again, so if his turbo is good the oil is being burned by the engine like i said from day 1.

It still sounds like when i took delivery, like a tank.

My turbo has some play but he said it was destroyed and couldn't be rebuilt and has damaged the engine, rubbish.





PLEASE READ EMAILS FROM BOTTOM TO TOP








Mr Williams,




We accept no liability with regards to the failed engine thats currently installed in your Toyota MR2.





I can confirm that before dispatch that engine was compression tested, leak down tested, oil pressure check








Further to us collecting your car and diagnosing the problem, I can confirm that the loud noise evident on your home video was the exhaust manifold blowing out, caused by a badly warped








The re-use of a turbocharger that was removed from an engine that had suffered a major catastrophic failure and therefore subsequently exposed to a heavy contaminated oil system, together with constant use of the car on the road day to day with excessive oil consumption








Before you choose to pursue us via court action or deliberately try to damage our business reputation by way of posting on internet forums or media website, you need to consider the matter of your outstanding bill with us.









Please confirm receipt of this statement by return.








Yours Sincerely







Mr Chris Huntley

Director
















































































































































































































On 25 March 2011 08:33, Nathan Williams

Morning Chris.

Thanks for driving off past me and my wife leaving us stranded with a disconnected intercooler pipe and no tools.



We had to tow the car most of the way home until i could buy some tools.


Drove about 80miles in it eventually and left a trail of smoke all the way.

Checked the oil this morning and we're back to low again.


Still sounds like a diesel tractor this morning and still fills the street with smoke.


Please don't insult me any further with your excuse that it's contamination, warped manifold, worn turbo, poor gaskets, poor filter, overfueling etc.


Working in an engine factory i'm surrounded by engineers who are amused by your expanding list of excuses.


Basically Chris, this is what it boils down to.


None of your work has remedied the situation.

Your only option as a decent supplier/person who values their reputation would be to collect the car and fit a


If we go through the small claims court you'll end up doing it anyway or paying someone else plus my costs.





If you just ignore the situation then I'll be forced to publish everything on IMOC, Youtube, MR2OC, etc.


All i want is what I've paid for.


Please do the decent thing and I'll be a good advertisement for you business and not the opposite.


If i don't hear off you by this evening I'll know what



Nathan.



















































































































































































From: [email protected]
Date: Fri, 18 Mar 2011 09:18:01


Subject: Re: SALES ENQUIRY FROM WEBSITE
To: [email protected]

Nathan,

I can confirm our recovery truck driver will be with you tomorrow, hopefully between 12noon~1pm



Chris

www.gtschris.com

tel: 07786070103





















































































































































































On 17 March 2011 18:18, Nathan Williams

Chris,
I'll make sure myself or someone is about with the keys.







07523 400 150 is my mobile.


Nathan.


























































































































































































From: [email protected]
Date: Thu, 17 Mar 2011 14:30:45


Subject: Re: SALES ENQUIRY FROM WEBSITE
To: [email protected]

Nathan,

Its about 4 hours in the truck, so expect our driver between 12~1pm.


Please confirm uplift address and contact telephone number in case Mathew



Chris





























































































































































































On 17 March 2011 10:12, Nathan Williams

Ok, my parents can lend me their car for a few days.




Nathan.






























































































































































































From: [email protected]
Date: Thu, 17 Mar 2011 08:56:59


Subject: Re: SALES ENQUIRY FROM WEBSITE
To: [email protected]

Nathan,

Our driver will not require any of your time, you just need to hand him your keys






Please can you confirm as soon as possible a suitable collection day, i am sure you can appreciate we have lots of other work for our truck plus i need to let Mathew know if he is required to work Saturday this weekend.


Chris.












































































































































































































































On 16 March 2011 20:16, Nathan Williams

It's my wife's birthday Saturday, so i'm really busy that day.







Nathan.












































































































































































































































From: [email protected]
Date: Wed, 16 Mar 2011 17:54:30


Subject: Re: SALES ENQUIRY FROM WEBSITE
To: [email protected]

Nathan,

Not using the car right now would be a good idea.


I can get my driver in to work this Saturday if thats a helps.


Chris









































































































































































































































On 16 March 2011 10:41, Nathan Williams

Chris,

I'm trying to work out a replacement car at the minute as the MR2 is my daily car to and from work.

Apart from the smoke, the top end noise is worrying and can't be linked to leaky turbo oil seals so i'm happy for you to collect and investigate the cause.

I'll get in touch as soon as i've a replacement car sorted.


I've uploaded some clips to YOUTUBE to show the sound from cold, not nice listening.


http://www.youtube.com/watch?v=muLiAnOWlNE
http://www.youtube.com/watch?v=m-mAPdES2U4
http://www.youtube.com/watch?v=fxxPbeoinjI

Nathan.









































































































































































































































Nathan,

Further to telephone conversation earlier, we'll need the car here to diagnose the noise



We can collect the car with our recovery truck and transport it to our workshop in Bedlington, providing your in agreement that should your turbocharger system be the cause you will pay our normal labour charges;






Please email me back later to confirm and suggest suitable days/times for car uplift.





Chris
gtschris ltd



Should that engine for whatever reason have failed on start up then we will stand
































































































































On 14 March 2011 10:24, Nathan Williams

I'll call you back when I get a break.


Nathan.





























































































































Nathan,

Tried calling your mobile but can't get through.


Please can you give me a call ASAP.


Chris 07786070103.
































































































































On 13 March 2011 15:17,

Dear colleague


This is new a customer enquiry received at 15:17 on 13/03/2011

Hi, purchased a used REV3 engine from you for my MR2 turbo and had delivery of the vehicle on Friday morning.

From the off it's sounded really rough and tappety putting out smoke plumes when cold and warm.





