
The goods delivered are faulty
When goods are delivered, you have the right to examine them carefully and to make sure that they are satisfactory.You should complain straight away to the trader if you find a fault or if you think they don't match the description you were given when you bought them.
If you find something wrong after the delivery firm has gone, you can still complain to the trader.This applies even if you have signed a delivery note.
When you sign a delivery note, you are only acknowledging receipt of the goods.
It does not take away your right to complain if you find out later there is something wrong with the goods, although you should do this as soon as possible
see under heading Your rights when things go wrong.
If the goods were damaged during delivery you should complain to the trader who sold them to you.It is the trader, and not the delivery firm, who is responsible for the goods up until the time they are delivered to you.


http://www.adviceguide.org.uk/index/you ... Deliveries

Trader is responsible for the goods being damaged in transist.


