

Instead of telling me so i could sort it out they doubled my excess and removed protection from my ncb and didn't even bother to send me a letter or ring me.

I only found out when the policy ran out and i got my renewal through which said my ncb went from 4 to 5 years after many emails and sending them proof of my no claims i finally got my ncb back.


So i was driving around with double excess and the risk of losing my ncb all year and they didn't bother to ring me and tell me they changed my policy.


Just thought id let everyone know and one of these posts suggests stories of them changing their minds on policies after they have agreed to insure someone.
