Ordered a heap of stuff, and all arrived safe and sound. I felt like a kid at Christmas undoing it all!
Just got to get round to fit it all now.
Top man.
MR2Ben
Moderators: IMOC Moderators, IMOC Committee Members
- Scott Barton
- IMOC Committee
- Posts: 11170
- Joined: Sun Mar 13, 2005 10:14 pm
- Location: Wateringbury, Kent
MR2Ben
IMOC - winners of JAE best overall club stand 2010, 2013, 2014 & 2017!
1994 GT-S T-Bar 397bhp with NOS *sold*
2016 Porsche Cayman 981GTS 347bhp Flat Six
1994 GT-S T-Bar 397bhp with NOS *sold*
2016 Porsche Cayman 981GTS 347bhp Flat Six
Re: MR2Ben
Finally got a call back - after finding a landline number to leave yet another message.
So why, oh why, isn't is listed on his website contact page??!!
It also explains why calls to the mobile number weren't returned.
Caller tells me he is 'filling in' for Ben while he's away (holiday)
Maybe it's just me but why not tell customers that service will be interrupted?
Easily done by updating the answering machine message.
And if you give out an e-mail contact use the auto-reply feature for the same purpose.
Poor communication can mean losing a customer. They're harder to get than to retain.
So why, oh why, isn't is listed on his website contact page??!!
It also explains why calls to the mobile number weren't returned.
Caller tells me he is 'filling in' for Ben while he's away (holiday)
Maybe it's just me but why not tell customers that service will be interrupted?
Easily done by updating the answering machine message.
And if you give out an e-mail contact use the auto-reply feature for the same purpose.
Poor communication can mean losing a customer. They're harder to get than to retain.
Re: MR2Ben
Strange because I called last week and ordered a TRD Spoiler on Monday and it was at the workshop by Wednesday.
The guy I spoke to called 'Alan' was very helpful and I even got a receipt by email and a seperate email from the carrier telling me the delivery time and status.
I didn't have any issues getting through to the mobile and I also spoke to a young girl as part of the process who was very helpful.
Full marks to them, I'd certainly use them again.
The guy I spoke to called 'Alan' was very helpful and I even got a receipt by email and a seperate email from the carrier telling me the delivery time and status.
I didn't have any issues getting through to the mobile and I also spoke to a young girl as part of the process who was very helpful.
Full marks to them, I'd certainly use them again.
3VZ-FE V6 TRD Widebody Replica
Draven wrote "TRD dude. TRD... Can see awesomness from anywhere. "
http://www.imoc.co.uk/forums/viewtopic. ... sc&start=0
Draven wrote "TRD dude. TRD... Can see awesomness from anywhere. "
http://www.imoc.co.uk/forums/viewtopic. ... sc&start=0
Re: MR2Ben
Ordered a few bits from the website yesterday afternoon and they arrived this morning