GTSCHRIS engine supplied bad from day 1 and still bad, now court.

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N9THX
Posts: 443
Joined: Thu Sep 09, 2010 8:40 pm
Location: staffordshire

GTSCHRIS engine supplied bad from day 1 and still bad, now court.

Post by N9THX »

This is the email contact i've had from GTSCHRIS i'll upload texts and videos tomorrow hopefully.

Here are the before vids.

http://www.youtube.com/watch?v=muLiAnOWlNE
http://www.youtube.com/watch?v=m-mAPdES2U4
http://www.youtube.com/watch?v=fxxPbeoinjI

Basically i was not happy with the engine from day 1.
I contacted him to state the problems which were excessive mechanical noise from the top end and smoke plus high oil use, none of which was evident on my previous engine which had a worn small end that failed.
Before the transplant my turbo was strong and smooth with no smoke (rebuilt with steel shaft 14months ago).

After GTSCHRIS had took my car he said to me the smoke was coming from my turbo and the noise was from the manifold.
He then swapped my turbo with his, manifold with his and cat with his.
Started it up after a 200mile trip to collect it and it was exactly the same.
Even stood next to the car with the knocking and the smoke, he said "sounds fine, it's not smoking" Also said on a 50 minute test drive it's lost no oil.
Then he admitted it was smoking but from overfueling.
Now he is saying the smoke is from the engine because my turbo leaked oil and caused an oil shortage causing top and bottom end noise!!!!????
At no point did he ask for any payment and even offered a full refund if we sent him the engine back.
Also offered to fit another engine fitted with a CT20b turbo if we paid for the better turbo (he's fitted a CT26 to my REV3 after i asked him not to touch my CT26 hybrid).
He then took it down the road and back followed by a plume of smoke and came back now with a low end knock.
He said, "That noise wasn't there earlier, it's been caused by contamination from your old turbo."
At this point i'd had enough.
Eventually i said i needed the car so wasn't going home without it and would see him in court as his excuses were becoming erratic and my wife was becoming upset. He gave me the keys and gave me back my parts.
We then set off and had gone 200 yards when i noticed a hissing from behind me, popped the bonnet and the intercooler pipe was off.
Turned around and went back to his scrapyard. He was locking up quickly, jumped in his low loader and sped off followed by his driver Mathew wheelspinning off in his Nova.
Tried calling but went to answerphone.
So we were stuck in an industrial estate with no tools and disconnected pipes. Nice.
Towed the MR2 most of the way back until i got hold of some tools at the services, fitted the pipe and set off, down the A1 the clutch failed.
Pumped the pedal and got it back after a while but is now really soft and slack feeling.
Drove the last 80 miles and oil has gone from full to just above low again, so if his turbo is good the oil is being burned by the engine like i said from day 1.
It still sounds like when i took delivery, like a tank.
My turbo has some play but he said it was destroyed and couldn't be rebuilt and has damaged the engine, rubbish.




PLEASE READ EMAILS FROM BOTTOM TO TOP \/ \/ \/


=================================================================================================


Mr Williams,



We accept no liability with regards to the failed engine that’s currently installed in your Toyota MR2.



I can confirm that before dispatch that engine was compression tested, leak down tested, oil pressure check & road tested with no evidence of smoke or excessive noise. Further more, Mr Lewis Jay has stated that the engine in question started up fine upon installing with no obvious issues.



Further to us collecting your car and diagnosing the problem, I can confirm that the loud noise evident on your home video was the exhaust manifold blowing out, caused by a badly warped (non-standard tubular) exhaust manifold. The high oil consumption was due to failed turbo seals on the turbochargers exhaust turbine, which also produced large amounts of blue smoke.



The re-use of a turbocharger that was removed from an engine that had suffered a major catastrophic failure and therefore subsequently exposed to a heavy contaminated oil system, together with constant use of the car on the road day to day with excessive oil consumption (we strongly advised against using the car) has resulted in a low oil pressure event that has damaged that engine beyond economic repair. As simply the supplier of the long block assembly engine this was not our fault thus accept no responsibly for the consequences.



Before you choose to pursue us via court action or deliberately try to damage our business reputation by way of posting on internet forums or media website, you need to consider the matter of your outstanding bill with us. You made an agreement to pay us in the event your turbocharger system was to blame for the noise and blue smoke. Yesterday your actions of refusing to pay this bill and leaving with your car from our site puts you in breach of this agreement.



Please confirm receipt of this statement by return.





Yours Sincerely





Mr Chris Huntley

Director – Gtschris ltd


..........................................................................................................................................................................................................

On 25 March 2011 08:33, Nathan Williams <[email protected]> wrote:
Morning Chris.
Thanks for driving off past me and my wife leaving us stranded with a disconnected intercooler pipe and no tools. Top bloke.
We had to tow the car most of the way home until i could buy some tools. My wife was in tears.
Drove about 80miles in it eventually and left a trail of smoke all the way.
Checked the oil this morning and we're back to low again. Anything you did has cured nothing.
Still sounds like a diesel tractor this morning and still fills the street with smoke.

Please don't insult me any further with your excuse that it's contamination, warped manifold, worn turbo, poor gaskets, poor filter, overfueling etc. etc.
Working in an engine factory i'm surrounded by engineers who are amused by your expanding list of excuses.

Basically Chris, this is what it boils down to. I was not happy with the engine from day 1 and this is well documented.
None of your work has remedied the situation.
Your only option as a decent supplier/person who values their reputation would be to collect the car and fit a "good low mileage engine" as described and return the car.
If we go through the small claims court you'll end up doing it anyway or paying someone else plus my costs. I'm also at liberty to claim for "all reasonable costs incurred" which so far amount to 400miles of travelling, oil, rental of a car if this engine fails etc. etc.

If you just ignore the situation then I'll be forced to publish everything on IMOC, Youtube, MR2OC, etc. including the new recordings and mechanics report on the state of the engine.
All i want is what I've paid for. The engine you started up in the yard sounded fine in comparison to the one i have, i would be happy with that one if it is as good as you said.
Please do the decent thing and I'll be a good advertisement for you business and not the opposite.

If i don't hear off you by this evening I'll know what kind of person you are.

Nathan.
.................................................................................................................................................................................
From: [email protected]
Date: Fri, 18 Mar 2011 09:18:01 +0000

Subject: Re: SALES ENQUIRY FROM WEBSITE
To: [email protected]

Nathan,

I can confirm our recovery truck driver will be with you tomorrow, hopefully between 12noon~1pm (traffic dependant).

Chris

www.gtschris.com
tel: 07786070103


................................................................................................................................................................................


On 17 March 2011 18:18, Nathan Williams <[email protected]> wrote:
Chris,
I'll make sure myself or someone is about with the keys. The address is * **** Place, *******, Staffordshire. *********
07523 400 150 is my mobile.

Nathan.
........................................................................................................................................................................................
From: [email protected]
Date: Thu, 17 Mar 2011 14:30:45 +0000

Subject: Re: SALES ENQUIRY FROM WEBSITE
To: [email protected]

Nathan,

Its about 4 hours in the truck, so expect our driver between 12~1pm.

Please confirm uplift address and contact telephone number in case Mathew (our driver) need to call you.

Chris
...........................................................................................................................................................................................

On 17 March 2011 10:12, Nathan Williams <[email protected]> wrote:
Ok, my parents can lend me their car for a few days. Any idea what time Saturday your driver would be here so I can plan around it. Thanks.

Nathan.
............................................................................................................................................................................................
From: [email protected]
Date: Thu, 17 Mar 2011 08:56:59 +0000

Subject: Re: SALES ENQUIRY FROM WEBSITE
To: [email protected]

Nathan,

Our driver will not require any of your time, you just need to hand him your keys & he'll load the car and leave. Should your turbo be fault then this is not something we can fix in-house anyway, as rebuilding turbos requires expensive specialist equipment (not worth the investment unless your fixing turbochargers all day).

Please can you confirm as soon as possible a suitable collection day, i am sure you can appreciate we have lots of other work for our truck plus i need to let Mathew know if he is required to work Saturday this weekend.

Chris.

.........................................................................................................................................................................................................................................
On 16 March 2011 20:16, Nathan Williams <[email protected]> wrote:
It's my wife's birthday Saturday, so i'm really busy that day. I'll let you know in the morning if i've sorted a car. I may be able to meet up with your driver sometime Saturday. If you do think the turbo is causing the smoke issue I'll sort it myself, the real worry for me is the worn mechanical noise from the top end.
Nathan.
..........................................................................................................................................................................................................................................
From: [email protected]
Date: Wed, 16 Mar 2011 17:54:30 +0000

Subject: Re: SALES ENQUIRY FROM WEBSITE
To: [email protected]

Nathan,

Not using the car right now would be a good idea.

I can get my driver in to work this Saturday if thats a helps.

Chris

......................................................................................................................................................................................................................................

On 16 March 2011 10:41, Nathan Williams <[email protected]> wrote:
Chris,

I'm trying to work out a replacement car at the minute as the MR2 is my daily car to and from work.
Apart from the smoke, the top end noise is worrying and can't be linked to leaky turbo oil seals so i'm happy for you to collect and investigate the cause.
I'll get in touch as soon as i've a replacement car sorted.

I've uploaded some clips to YOUTUBE to show the sound from cold, not nice listening.

http://www.youtube.com/watch?v=muLiAnOWlNE
http://www.youtube.com/watch?v=m-mAPdES2U4
http://www.youtube.com/watch?v=fxxPbeoinjI

Nathan.
.......................................................................................................................................................................................................................................
Nathan,

Further to telephone conversation earlier, we'll need the car here to diagnose the noise & smoke problem.

We can collect the car with our recovery truck and transport it to our workshop in Bedlington, providing your in agreement that should your turbocharger system be the cause you will pay our normal labour charges; (£1per mile recovery) £200 for car transport here to Bedlington and £47 per hour workshop labour (time spent working on the car).

Please email me back later to confirm and suggest suitable days/times for car uplift. I'll leave my phone on this evening if you want to call to discuss further.


Chris
gtschris ltd



Should that engine for whatever reason have failed on start up then we will stand
...............................................................................................................................
On 14 March 2011 10:24, Nathan Williams <[email protected]> wrote:
I'll call you back when I get a break. Working at the min.
Nathan.
...........................................................................................................................
Nathan,

Tried calling your mobile but can't get through.

Please can you give me a call ASAP.

Chris 07786070103.
..............................................................................................................................
On 13 March 2011 15:17, <[email protected]> wrote:
Dear colleague ,

This is new a customer enquiry received at 15:17 on 13/03/2011

Hi, purchased a used REV3 engine from you for my MR2 turbo and had delivery of the vehicle on Friday morning.
From the off it's sounded really rough and tappety putting out smoke plumes when cold and warm. I was told it was a good low mileage unit 40k in km and 30k in miles from a Celica GT4. Not happy with it as it sounds like it's on it's last legs. The turbo wasn't smoking before the transplant and is only 12months old so i'm sure the engine is producing the smoke. What can you do to sort it out? Don't fancy shelling out another £500 fitting because i was sold a ropey block.
Last edited by N9THX on Fri Mar 25, 2011 10:13 pm, edited 1 time in total.
N9THX
Posts: 443
Joined: Thu Sep 09, 2010 8:40 pm
Location: staffordshire

Re: GTSCHRIS engine supplied bad from day 1 and still bad, now court.

Post by N9THX »

Good idea, didn't think as i'm still raging as i'm typing.
Couldn't believe the guy, even my wife was saying, "Do we look stupid, it sounds like a tractor!"
He just kep saying it sounds fine but that one of the exhaust outlet gaps were on the large side which could be the noise.

I welcome anyone to come listen to it and fathom how a sightly worn turbo has caused engine breakdown after 1 day with no boost being run ????
N9THX
Posts: 443
Joined: Thu Sep 09, 2010 8:40 pm
Location: staffordshire

Re: GTSCHRIS engine supplied bad from day 1 and still bad, now court.

Post by N9THX »

I'll upload videos tonight of the engine as it is now so everyone can see its the same as when I took delivery.
Working today so will post after.
N9THX
Posts: 443
Joined: Thu Sep 09, 2010 8:40 pm
Location: staffordshire

Re: GTSCHRIS engine supplied bad from day 1 and still bad, now court.

Post by N9THX »

Just a few questions.

How could my turbo have caused engine damage if I constantly checked the oil level and never drove on boost, due to the fact that I didn't dare due to how worn the engine sounded.

On the phone he said my turbo was "destroyed beyond repair" when I asked to see it, it turns out to have slight play in it left to right but spins free and smooth.

Also he says the original noise on the videos was leaky manifold, yet it still sounds the same as when it was delivered.

I'd driven to Newcastle from Stoke with my wife to collect it as he said it was fine.
As soon as it started it was clear it was the same.
Now in his last email he's saying the engine is damaged beyond economic repair!
That was what I said from day one!
N9THX
Posts: 443
Joined: Thu Sep 09, 2010 8:40 pm
Location: staffordshire

Re: GTSCHRIS engine supplied bad from day 1 and still bad, now court.

Post by N9THX »

Sorry but it's not he said she said.
I've evidence backing everything up and i'd like opinions on exactly how i've possibly destroyed an engine?

He offered a refund if I had the block removed and sent back, so that'd be a few hundred quid more and a car with no engine.
The engine he offered was lower mileage with a better turbo so he wanted yet more cash for that one.

Why should I be giving him more money when all I want is what I originally paid for. A good low mileage engine.

I've since heard off two other people he's shafted.
gtschris.com
Posts: 410
Joined: Thu Dec 16, 2004 8:53 am
Location: Newcastle Upon Tyne
Contact:

Our reply

Post by gtschris.com »

Well there are always two sides to every story, so for the record I’ll state our side, but I will not be drawn into a public argument.

All the engines we offer for sale are thoroughly checked before they are sold.

Before the long block assembly was supplied to Nathan Williams it was compression tested, leak down tested, oil pressure checked and also road tested as the donor car was not heavily accident damaged. Naturally, I was very surprised to hear our customer was unhappy with the engine and had self diagnosed the problem to be as he put it “a duff engine”.

After listening to his home videos and establishing he had reused his old turbocharger which came off his previous engine that suffered catastrophic failure and as a consequence a heavily contaminated oil system, I spoke to Nathan via telephone. Unfortunately Nathan was not interested in any of my well meaning advice, insisting we had supplied a bad engine. I agreed to recover the car so we could diagnose the issue, providing he agreed to pay us for the recovery & labour time should his turbo system be the culprit.

It was evident to me immediately when the car was started up to drive off our recovery truck that it was chuffing and blowing on the exhaust side together with lots of blue smoke from the tailpipes. Further investigation revealed a badly warped xs power tubular exhaust manifold thus causing significant blowing between the head and manifold. Evidence of small exhaust blows between turbine housing to cat elbow and turbocharger to exhaust manifold joint due to the use of poor quality exhaust gaskets (as supplied with most low price tubular manifolds).

We installed a known good CT26 turbo with Toyota gaskets along with a standard cast exhaust manifold and a primary cat from our inventory. When we started the car, there was no nasty noises, no blue smoke, and carried out a 40 mile road test which resulted in zero oil consumption. Having called Nathan to explain my findings and discuss our bill he was very dismissive regarding his failed turbo unit, insisting it could not possibly be faulty as it was only 12 months old.

Before the car was collected I wanted to check the valve clearances. Whilst I was under the camshaft cover I remove a journal cap – which revealed extensive scoring. Rather than calling me to discuss the valve clearances results before heading off to collect his car (as we had earlier agreed), Nathan rang me to say they were nearly there but stuck in traffic and it would be after 6pm before his arrival at our workshop.

I physically showed Nathan the run out on his exhaust manifold with the aid of a steel ruler then went on to explain and demonstrate the excessive play in turbocharger by moving the exhaust turbine. His insistence that the manifold and turbocharger were in good order was ridiculous, the evidence was there right in front of him. I suggested that we send the turbocharger to Turbo Technics for independent appraisal; Nathan refused this proposal and insisted upon take the turbo away with him. At this point I realised he was taking this position simply because he wanted to renege on his agreement to pay us for recovery and diagnostics labour.

I believe that since getting his car back from the engine swap work the car had been in daily use with a faulty turbo, a turbo that came off an engine with a heavily contaminated oil system. This faulty turbo has caused significant oil consumption to the point which it had been run low, lost oil pressure thus causing internal damage.

We have supplied hundreds of good quality used engines to the MR2 community, our excellent reputation speaks for itself.
www.gtschris.com
tel: 01670 737080
mob: 07786070103
craig
Posts: 43936
Joined: Sat Dec 18, 2004 3:44 am

Re: GTSCHRIS engine supplied bad from day 1 and still bad, now court.

Post by craig »

I have moved this thread to the trader feedback section. As it is now a Trader Feedback post, only the buyer and business in question may post - hence thread trimmed.

Any other replies will be removed.

Thanks.
N9THX
Posts: 443
Joined: Thu Sep 09, 2010 8:40 pm
Location: staffordshire

Re: GTSCHRIS engine supplied bad from day 1 and still bad, now court.

Post by N9THX »

I'll just add my "side" to this statement.

1.All the engines we offer for sale are thoroughly checked before they are sold. (May well be but every now and then one will have a problem after being checked, GTSCHRIS doesn't seem to find it possible that one of his scrapyard engines may have a fault after sale)

2.Before the long block assembly was supplied to Nathan Williams it was compression tested, leak down tested, oil pressure checked and also road tested as the donor car was not heavily accident damaged.
(None of this test info was supplied with the engine and the receipt didn't even have an engine number or mileage on it)

Naturally, I was very surprised to hear our customer was unhappy with the engine and had self diagnosed the problem to be as he put it “a duff engine”.
(It is a duff engine now and it was a duff engine when delivered to me, please see the Youtube vids, just search for GTSCHRIS engine replacement)

After listening to his home videos and establishing he had reused his old turbocharger which came off his previous engine that suffered catastrophic failure and as a consequence a heavily contaminated oil system
(the oil was flushed from the turbo so it's not an issue)

, I spoke to Nathan via telephone. Unfortunately Nathan was not interested in any of my well meaning advice,
(his advice was to try and get more money out of me saying my turbo and manifold were bad, i told him not to touch it but he did anyway)

insisting we had supplied a bad engine. I agreed to recover the car so we could diagnose the issue,
(diagnose being the key word, not remove my hybrid turbo, manifold and cat without permission, leaving me with an engine in the same condition as when he took it to diagnose)

providing he agreed to pay us for the recovery & labour time should his turbo system be the culprit.
(the engine is still the same and at no point has he said i need to pay anymore, he's offered me a refund but only if i pay for the block to be removed and sent back to him)

It was evident to me immediately when the car was started up to drive off our recovery truck that it was chuffing and blowing on the exhaust side together with lots of blue smoke from the tailpipes.
(the exhaust was not blowing before the engine swap and the blue smoke is still evident after my turbo and manifold have been swapped)

Further investigation revealed a badly warped xs power tubular exhaust manifold thus causing significant blowing between the head and manifold. Evidence of small exhaust blows between turbine housing to cat elbow and turbocharger to exhaust manifold joint due to the use of poor quality exhaust gaskets (as supplied with most low price tubular manifolds).
(He put a wobbly metal ruler against the manifold and said it was warped, i took the ruler from him and placed it at 90degree angle on the manifold face and surprise surprise it was flat)


We installed a known good CT26 turbo with Toyota gaskets along with a standard cast exhaust manifold and a primary cat from our inventory. When we started the car, there was no nasty noises, no blue smoke, and carried out a 40 mile road test which resulted in zero oil consumption.

\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/
(It still uses oil, is still noisy (see the vids) and hang on, this is the killer, in his last email to me he said the engine was beyond economic repair????????????????????????????????? or is it "no nasty noises, no blue smoke, and carried out a 40 mile road test which resulted in zero oil consumption"
/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\

Having called Nathan to explain my findings and discuss our bill
(Bill??? how much was that for then Chris?)

he was very dismissive regarding his failed turbo unit, insisting it could not possibly be faulty as it was only 12 months old.
(He said it was destroyed beyond repair, please come to my house and inspect it, anyone)

Before the car was collected I wanted to check the valve clearances.
(No, i asked him to check them as it was noisy at the top end)

Whilst I was under the camshaft cover I remove a journal cap – which revealed extensive scoring.
(Should've done that before he sold it)

Rather than calling me to discuss the valve clearances results before heading off to collect his car (as we had earlier agreed)
, Nathan rang me to say they were nearly there but stuck in traffic and it would be after 6pm before his arrival at our workshop.

I physically showed Nathan the run out on his exhaust manifold with the aid of a steel ruler then went on to explain and demonstrate the excessive play in turbocharger by moving the exhaust turbine. His insistence that the manifold and turbocharger were in good order was ridiculous,
(he's selling turbo's with more play and what happened to "the turbo is destroyed beyond repair"
the evidence was there right in front of him. I suggested that we send the turbocharger to Turbo Technics for independent appraisal; Nathan refused this proposal and insisted upon take the turbo away with him.
(After being lied to about the state of the turbo do you think i'd leave it there?)

At this point I realised he was taking this position simply because he wanted to renege on his agreement to pay us for recovery and diagnostics labour.
(Because the engine is still the same, i told him not to touch my turbo, simply diagnose the noisy engine. i have all the emails to back this up)

I believe that since getting his car back from the engine swap work the car had been in daily use with a faulty turbo, a turbo that came off an engine with a heavily contaminated oil system. This faulty turbo has caused significant oil consumption to the point which it had been run low, lost oil pressure thus causing internal damage
(Again, he now says the engine has internal damage, but also stated there were no nasty noises etc in another breath. Contradictions galore)
gtschris.com
Posts: 410
Joined: Thu Dec 16, 2004 8:53 am
Location: Newcastle Upon Tyne
Contact:

last post

Post by gtschris.com »

As I have already told you, we took the unprecedented step of carefully documenting all the diagnostics work that was carried out on your car. Therefore I am unsure why you continue to rant, as I can prove everything in my statement is correct & true.

This picture clearly shows the run out on your exhaust manifold. Just for your information the Toyota max spec is 0.2mm

Image

This picture makes your quote look rather silly. “He put a wobbly metal ruler against the manifold and said it was warped, i took the ruler from him and placed it at 90degree angle on the manifold face and surprise surprise it was flat”

I have neither the time nor the inclination to get involved in a public argument with a person such as yourself. I will produce the evidence I have to support that we have done nothing wrong in court & counter claim against you for the unpaid recovery / diagnostics bill – and just to prove this has nothing to do with money, we’ll be donating it to the Great North Air Ambulance Service Charity.

My last post I will not be drawn into a public argument.
www.gtschris.com
tel: 01670 737080
mob: 07786070103
N9THX
Posts: 443
Joined: Thu Sep 09, 2010 8:40 pm
Location: staffordshire

Re: GTSCHRIS engine supplied bad from day 1 and still bad, now court.

Post by N9THX »

That's what you said last time but you feel the need to pipe up again.

Holding the ruler against the manifold at one end and away at the other, wow that must be warped!!

I had no issues with the manifold before you touched it and Lewis Jay reported nothing so you said yourself.

Please explain the latest videos after i collected it from you and watch this space for a photo of the same manifold.

This is the out of court settlement i offered GTSCHRIS, seems fair considering how he's changed his story and messed me about so far.

28th March 2011

Mr Huntley,
After receiving legal advise on the matter of the engine you supplied me, i have been advised to offer a formal out of court settlement to prevent any further legal proceedings and to bring the matter to an amicable conclusion.

Please read these three comments before deciding as they will form part of my evidence in court should you wish not to accept my offer. The three comments were from yourself.

Comment number one by you stating the engine was fine.

"We installed a known good CT26 turbo with Toyota gaskets along with a standard cast exhaust manifold and a primary cat from our inventory. When we started the car, there was no nasty noises, no blue smoke, and carried out a 40 mile road test which resulted in zero oil consumption"

Comment number two by you stating the engine is damaged.

"damaged that engine beyond economic repair"

Comment number three by you stating the engine is failed.

"with regards to the failed engine that's currently installed in your MR2




In one comment you say after replacing the turbo and manifold the engine sounded fine, no blue smoke and consumed no oil.
In the second comment you say actually the engine is damaged beyond economic repair.
In the third comment you actually admit it's failed, contrast that with comment number one about the same engine at the same time.
The three comments are quite stark in their differences.

All comments were made by yourself and i have hard copies of both.
All comments were made regarding the engine whilst in your possession.

May i also add that the last time the car was used after collecting from your scrapyard the car used oil, was noisy and smokes, indeed your refusal to even acknowledge this was happening in front of your eyes was bizarre to say the least.

My out of court settlement is quite simple and fair.
Recover my car and fit the engine you started for me in your yard and return the car to me. All i ask is that i have what i paid for, a good condition, low mileage engine.
I would need photographic evidence of the engine in the car before removal and evidence of mileage and test results.

If you think my offer is unfair then my court claim will be as follows:
£800 for engine and delivery.
£500 for fitting.
£18 for oil needed to keep system topped up (i constantly checked the oil level when in emergency use and have not constantly used the vehicle as you have said)
£75 for fuel for borrowed car to collect my car and return with still unacceptable engine fitted.
£20 fuel for MR2 for final 80miles of return journey as had to tow most of the way due to you not connecting intercooler pipes correctly.
£157 court cost
Sub Total: £1570 (other costs may follow as the dispute continues)

Please reply by close of business today.

Yours Sincerely,

Nathan Williams
N9THX
Posts: 443
Joined: Thu Sep 09, 2010 8:40 pm
Location: staffordshire

Re: GTSCHRIS engine supplied bad from day 1 and still bad, now court.

Post by N9THX »

Any idea why you said there were no nasty noises, oil use or smoke and at the same time say it's a failed engine? Both comments made about the engine whilst in your possession?

Any idea why it's still using oil, still smoking still noisy yet you say the complete opposite even when faced with video evidence?

Just to show it's not about money i just want what i've already paid for, nothing more nothing less. I'd rather not go the court myself but you've shot yourself in the foot by posting completely opposite comments.

Sounded like a knacker when i had it delivered, sounds like a knacker today.
Used oil when i had it delivered, uses oil today.
Smoked when i had it delivered, smokes today.

Please, please explain how the exact same symptoms are apparent from day one until today if you replaced the cause of the problems?
N9THX
Posts: 443
Joined: Thu Sep 09, 2010 8:40 pm
Location: staffordshire

Re: GTSCHRIS engine supplied bad from day 1 and still bad, now court.

Post by N9THX »

They say a picture speaks a thousand words. You sir are a liar.


Image

They say a video speaks a million words!!

http://www.youtube.com/watch?v=Q97YU2SnyFc

Chris, "when we started the car, there was no nasty noises, no blue smoke, and carried out a 40 mile road test which resulted in zero oil consumption"

Think i see about a litre of oil right there!
N9THX
Posts: 443
Joined: Thu Sep 09, 2010 8:40 pm
Location: staffordshire

Re: GTSCHRIS engine supplied bad from day 1 and still bad, now court.

Post by N9THX »

Please point out the gaps (another) Chris because i'm struggling to see them, feel them, find them.
N9THX
Posts: 443
Joined: Thu Sep 09, 2010 8:40 pm
Location: staffordshire

Re: GTSCHRIS engine supplied bad from day 1 and still bad, now court.

Post by N9THX »

The engine was bad from day one. The turbo was rebuilt 14months ago as a hybrid and was perfect before engine swap.
I've yet to find a mechanic who would say a turbo would cause engine failure without a low oil warning or even complete failure, wouldn't the debris go down the exhaust or get trapped in the intercooler.

Bear in mind the turbo is still sweet, turns smooth, no excessive play.
GTSCHRIS said mine was destroyed beyond repair until i asked to see it, then it was, the oil seals are shot. Amazing, it's repaired itself.
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toxo
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Re: GTSCHRIS engine supplied bad from day 1 and still bad, now court.

Post by toxo »

I've removed a number of posts from this thread. Please remember that threads in the Trader Feedback forum are only for the trader and customer concerned to comment on.
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N9THX
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Re: GTSCHRIS engine supplied bad from day 1 and still bad, now court.

Post by N9THX »

Please explain GTSCHRIS the two following statements about my engine.
The first one was made by yourself and was what you tried to convince me in your scrapyard after i had drive 200 miles to collect.

We installed a known good CT26 turbo with Toyota gaskets along with a standard cast exhaust manifold and a primary cat from our inventory. When we started the car, there was no nasty noises, no blue smoke, and carried out a 40 mile road test which resulted in zero oil consumption



The second one is again, by yourself but now after i threatened court action as the engine was exactly the same, also after i had offered to settle out of court simply by fitting a decent engine.


We accept no liability with regards to the failed engine that’s currently installed in your Toyota MR2


a low oil pressure event that has damaged that engine beyond economic repair.


Let me be clear, i complained about the condition of the engine from delivery.
I dared not drive it often as i simply didn't trust it.
It was noisy, smoked and used oil.
It's still noisy, still smokes and still uses oil.
I still will only drive it in an emergency and am thankful for family helping me out with the loan of cars until the car is sorted.
When i did drive it to work if there was no other car available i constantly drove off boost and kept an eye on the oil level, so your diagnosis doesn't add up.

As you refuse to sort out this matter out of court i look forward to hearing your 2 different descriptions of the engine explained.
(I'll trailer the car to court if need be).
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