I am currently in discussions with Adrian Flux with regards an agreed valuation on my MR2. I was under the impression that they kept up to date with car values and tailored insurance. To be quite honest it's been nothing but grief and hassle. I have had to email them numerous times just to get my documents to them. It would seem their systems can accept hardly and attachments. Which then makes it ridiculously pointless in asking for things to be emailed to them.
They don't seem to take notice of information passed to them.
They believe they could replace my 95 tin top fully kitted v6 converted mr2 for £3500. I wouldn't mind if they tried to enter into conversation but to send an email basicly saying if you disagree let us know but it won't make any difference. That's customer service? I don't think so!
Rant over
Adrian Flux don't have a clue!
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Re: Adrian Flux don't have a clue!
After being with them for 5yrs i moved away from them. Every year it went up but £60-£100 via renewal email. Phoned them and they lowered it to same as previous year.
But this year even a comparison website blew them out of the water.
Just ask them where they can find one with similar specs for £3500 with evidence. Don't hold your breathe as it might take then sometime
But this year even a comparison website blew them out of the water.
Just ask them where they can find one with similar specs for £3500 with evidence. Don't hold your breathe as it might take then sometime
Re: Adrian Flux don't have a clue!
That's exactly what I've done Alan. Waiting a reply.
Re: Adrian Flux don't have a clue!
I read over and over that Adrian Flux don't give a flux. Lots of people say how 'happy' they are - but none of them have ever had to make a claim.
Re: Adrian Flux don't have a clue!
I'll be shelving Adrian Flux at renewal. Hassle to deal with and pluck figures out of thin air.
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Re: Adrian Flux don't have a clue!
VGB wrote:I am currently in discussions with Adrian Flux with regards an agreed valuation on my MR2. I was under the impression that they kept up to date with car values and tailored insurance. To be quite honest it's been nothing but grief and hassle. I have had to email them numerous times just to get my documents to them. It would seem their systems can accept hardly and attachments. Which then makes it ridiculously pointless in asking for things to be emailed to them.
They don't seem to take notice of information passed to them.
They believe they could replace my 95 tin top fully kitted v6 converted mr2 for £3500. I wouldn't mind if they tried to enter into conversation but to send an email basicly saying if you disagree let us know but it won't make any difference. That's customer service? I don't think so!
Rant over
Hi there,
Sorry to read of the issues you have been having with your agreed valuation through ourselves.
If you wished to message me your full name / postcode I can speak with our valuations department to ascertain where the issue is.
Kind Regards,
Dan