Could someone have a look at why I'm not listed as a premium member? My membership lapsed recently but I have done it again and the money has left my account. It did show me as a premium member after completing the "premium membership" link at the top?
Thanks Rich
Premium membership?
Moderators: IMOC Moderators, IMOC Committee Members
Premium membership?
No 2
Re: Premium membership?
Your previous subscription went boobs up by the looks of it.
If a sub payment fails for any reason the system tries 3 times on consecutive days to take the payment. As you put in a new sub before cancelling the old one (I've done that for you now) the old sub tried to take another payment while the new one was active and confused the poor little brain of the system.
I've updated your status manually, so all should be good. Next year you may have a couple of days where the ghost of the old sub comes back on the 7th and messes things up but the new one will activate as per normal.
Yes the system is completely FUBAR.
If a sub payment fails for any reason the system tries 3 times on consecutive days to take the payment. As you put in a new sub before cancelling the old one (I've done that for you now) the old sub tried to take another payment while the new one was active and confused the poor little brain of the system.
I've updated your status manually, so all should be good. Next year you may have a couple of days where the ghost of the old sub comes back on the 7th and messes things up but the new one will activate as per normal.
Yes the system is completely FUBAR.
Re: Premium membership?
No probs.